Website The Cranleigh Boutique Hotel

The Cranleigh Boutique is part of Hargreaves Enterprises and we are a leading hospitality company in the Lake District with a portfolio of 5 destination brands. Ranging from luxury boutique accommodation to stunning cocktails and outstanding views. If our well known name isn’t what you are looking for on your CV then maybe our commitment to nurturing our staff and them winning awards is of more interest to you. This is all possible because you have access to in-house training, industry level courses or funded university learning. Finally if that doesn’t convince you to work for us then may our innovative approach will. We use ground source and air source to create green heating and cooling all in the name of cutting our carbon footprint and making more sustainable choices. Our work goes further than this though as we work with key suppliers to create more sustainable drinks.

Find out about the Receptionist role:
Seeking a highly organised and friendly individual to join our team as a receptionist at our luxury Lake District hotel.

As the first point of contact for our guests, our receptionists play a crucial role in ensuring that our guests have a memorable and enjoyable stay.

Experience preferred but full training will be provided.

Responsibilities include:

Greeting guests and checking them in/out.
Handling reservations and answering phone calls.
Assisting guests with any inquiries or requests they may have.
Maintaining a clean and organized front desk area.

For this role we are looking for people who are:

Excellent communicators
Have a professional demeanor
A passion for providing exceptional customer service.
Previous experience in the hospitality industry (preferred, but not required).

Your employee package is as follows:

Access to apply for staff accommodation.
Monthly staff tips.**
Staff meals for £3.00
Discounts within our venues.
Carbon zero aspiring employer.
Burnt Chef Supporters.
End of year staff blow-out party.

Find out about the training available.

We offer a suite of in-house, accredited and on-going training for all staff.

Be part of our extraordinary academy training programs.
Get industry recognised with accredited level 2-5 programs available.
Be a part of a family where we encourage and foster ongoing personal development, sharing best practices, out the box thinking and a technology first approach.
Opportunity to earn whilst you learn with our UCAS Degree Apprenticeship.


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