Website Gilpin Hotel

Salary: £10.50 – £12.25 per hour (equating to £21,840 to £25,480)

Gratuities: £130 – £230 per month

Accommodation: subsidised accommodation available on site or in local town

Staff transport: provided free between staff houses and hotel

Hours: 40 per week

Progress your pay as you develop your skills through our Skills Development (SD) Levels:

  • In this role you’d be fast-tracked through SD1 and SD2…
  • SD3: £11.00 per hour, and be eligible for £170 gratuities per month
  • SD4: £11.25 per hour, and be eligible for £190 gratuities per month
  • SD5: £11.75 per hour, and be eligible for £210 gratuities per month
  • SD6: £12.25 per hour, and be eligible for £230 gratuities per month

Learn from the best.

Be part of a great team.

Work in a stunning location.

We’re looking for a friendly, efficient, and professional Senior Waiter to join the SOURCE team.


  • Positive / Passionate attitude
  • Good understanding of the menu and ingredients used
  • Clean smart appearance
  • Punctual i.e attend briefing on time
  • Good communication to team members
  • High level of people skills, staying professional but showing a human side to guests and being engaging
  • Run a room to a Michelin standard, water levels and being present to guests
  • Follow SOPs and act accordingly
  • Maintaining high cleaning schedules
  • A good sense of decision making when dealing with in service issues
  • Self improvement and constant effort to support other team members i.e eagerness to learn

Gilpin has two very different restaurants, led by two very different high-profile chefs who work together, sharing the same vision, commitment, passion and values, built on sustainable sourcing with low to no food miles and supporting local producers.

SOURCE at Gilpin Hotel
Ollie Bridgwater – Executive Chef – One Michelin Star

Ollie has created his own unique Lake District restaurant with sourcing, local produce and sustainability at the top of his agenda, topped with a sprinkling of culinary magic and storytelling that pushes the boundaries of what diners have come to expect. “SOURCE is a fun, vibrant restaurant that provides a great place to come & have an amazing, inspiring experience, and at the same time providing a professional engaging place for people to work in & be a part of.”

Gilpin Spice
Tom ‘Westy’ Westerland – Head Chef

Gilpin Spice is renowned locally for its inspired pan-Asian dishes, and Westy is adding his own style. “My food is very fun, there’s always a bit of a story behind it. His focus is on storytelling and communicating that to the guests so that they know the background of the dish and what the inspiration was behind it.”

Under the guidance of owner Barney Cunliffe, the property has also introduced its’ strategy for sustainability, which includes new procedures and techniques for procurement, scrutinising the supply chain and developing a new Culinary Centre, complete with its own on-site butchery, and working with local farms and specific herds. Working as sustainably as possible is something that’s hugely important to us at Gilpin, and with the appointment of two fantastic chefs across our two restaurants, we have the chance to do something really extraordinary. The chefs are working with a neighbouring organic farm and taking a nose-to-tail, low-to-no food mile approach to sourcing, and our vertical farm enables us to produce food to a perfect condition, with no food miles, packaging or transport, minimum water use, no pesticides, and no poor harvests or plant wastage.

Work hard but really enjoy your days off? There’s nowhere better to do that than in the beautiful Lake District. As well as the traditional hospitality jobs at Gilpin Hotel and Lake House, you can also be an accountant, an agri-scientist, an interior designer, a landscape gardener, a marketeer, and much more… the opportunities are endless!

Many of our guests come to Gilpin for very special celebrations, investing time, money, expectations, memories and feelings into their stay with us. Our job is to help create the magic, sowing the seeds for lasting happy memories with five star service, and a lot of love and laughter.

You can start at whatever level is right for you, and immediately start learning about the work and our team spirit; everything you need will be provided in a combination of on the job training and via our online Gilpin Training Academy, with clear pay progression built in. If you want to prove yourself and become a manager, the opportunity is there – you can see for yourself what you need to do to progress, and if you wish to take it further this can lead to a degree or leadership course without needing previous qualifications. We don’t pigeon hole and we support you to create your own career path – you might start off in one department and decide you want to try something in another department, For those that have a set career path in mind though, we’ll support you to develop as far as you want to go. This is your future – our job is to train you & prepare you for whatever you do next.


Staff social events, activities and parties throughout the year.

Home-cooked food for just £1 per meal. A breakfast of toast and cereal is free, and available at all times. We also have snacks and tasty treats available throughout the day.

Fantastic subsidised shared staff accommodation, some at the hotel, some in the countryside, and some in the centre of Windermere and Bowness. In all accommodation there is a shared kitchen and lounge area. We spring clean your room before you move in, meet you, show you around, and settle you in with a welcome pack, and check all the accommodation monthly to make sure everything is still lovely. Our staff accommodation ranges from mobile static homes to ensuite rooms in Bowness and Windermere (from £130 to £350 per month including bills). If you’re really trying to save and don’t have a lot of stuff, there are a few very small mobile static home rooms that we don’t charge anything for.

Free staff transport between Gilpin Hotel and Lake House and the staff houses in Crook, Windermere and Bowness.

Free use of Choices Health Club in Troutbeck Bridge with gym, swimming pool, steam room, sauna and hot tub.

We buy MyCumbria Cards for all of our team – old and new! With this you can get offers and discounts throughout Cumbria on food & drink, activities, shopping and more. We’ll also be introducing a scheme where you can get even more money off certain activities, so watch this space to go bike riding, canoeing, rock climbing, or relax with a lovely meal or go to the cinema…

We provide personalised English classes (while you’re paid) if you wish to gain confidence and ability to communicate in English. The aim is to motivate and encourage progression here at Gilpin as well as to gain confidence outside of work.

Discounted rates in our restaurants, as well as amazing opportunities to stay at other Relais & Châteaux and Pride of Britain hotels from just £150 per night!

There are around 170 of us in Team Gilpin, but we’re not a big international hotel. We love what we do, and believe it’s important to have a friendly warm atmosphere behind the scenes as well as out front. We are family run with a strong team of managers who really look after, look out for and nurture our teams. We have a lovely, friendly, close knit team, where great friendships are made (often long term). We believe in enjoying what we do!

For more information see

Job Types: Full-time, Permanent

Salary: £10.50-£12.25 per hour


  • Canteen
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free or subsidised travel
  • Free parking
  • Gym membership
  • Language training provided
  • On-site parking
  • Shuttle service provided

Supplemental pay types:

  • Tips

Work Location: In person

To apply for this job email your details to