• Crooklands
  • June 5, 2024

Website Crooklands Hotel

The Crooklands Hotel, Restaurant and Inn is an independent and family run 31 bedroom hotel with 2 restaurants, bar and snug and 3 function rooms.

A new role has become available for an experienced front of house supervisor to help organise our team in what is a very busy establishment.

This is hands on role where you will work with the front of house manager to supervise the whole f&b team including overseeing the running of the restaurant and function rooms, setting up function rooms, staff training, helping to organise the work and ensuring that hygiene and safety rules are adhered to.

You will be responsible for ensuring the customer receives the warmest possible welcome by monitoring the way in which each member of the team works but also welcome customers in person, give advice and converse with them to ensure that everything is going well.

Be professional and have excellent people skills. This is a ‘hands on’ role and our standards mean you need to be exceptionally skilled at welcoming, serving and interacting with customers whilst also getting the best out of your team members.

You must be confident with a knowledge of how to manage and work in a team with excellent communicational skills to link the front of house and kitchen.

Be precise, to ensure the best possible customer experience. You must monitor the work of each individual and pay close attention to every detail.

To have excellent organisational skills to make sure all function and restaurant bookings run smoothly alongside each other.

Previous experience is essential.

This is a full time position where evenings, weekends and flexibility will be required, although we can offer fixed days most of the time.

UNFORTUNATELY WE CANNOT OFFER ANY LIVE-IN ACCOMMODATION

Job Types: Full-time, Permanent

Pay: From £12.50 per hour

Expected hours: 40 – 50 per week

Benefits:

  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • On-site parking

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Every weekend
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

Experience:

  • Front of House: 2 years (required)

Work Location: In person

To apply for this job email your details to gemma@crooklands.com.