Website Brathay Trust


Full time |40 hours per week | £23,795.20 | Ambleside

Join Our Guest Services Team

Are you passionate about delivering exceptional service and creating memorable experiences? We are looking for enthusiastic individuals to join our Guest Services team.

About Us:

Our Guest Services team plays a crucial role in ensuring a positive experience for all our guests, including big corporations, children and young people on residentials, B&B accommodation guests, and staff. Our hospitality experience is not just about serving guests; it’s about creating moments that matter and contributing to a purpose-driven workplace.

Position: Full time/Permanent General Assistant

Key Responsibilities:
· Maintain excellent housekeeping standards in guest accommodation and communal areas
· Assist in dining room preparations
· Support pot washing activities as required
· Collaborate with the team to ensure a seamless guest experience

· Demonstrated previous experience relevant to the role
· Strong team working skills
· Experience in a customer-focused environment
· Good time management skills


At Brathay, we know everyone has the capacity to do extraordinary things that can inspire and benefit others. This could be you too!
– 30 days paid annual holiday entitlement (plus bank holidays)
– Cycle to work scheme
– Life assurance
– Refer a friend scheme
– Long service award
– Meals provided on shift

Interested? Click apply below and upload your CV and a cover letter detailing your interest and how you meet the criteria for the role.

Early applications are encouraged, as interviews will be arranged as and when applications are received and may result in closing the advertisement early.

To apply for this job please visit