BAHA is part of Hargreaves Enterprises and we are a leading hospitality company in the Lake District with a portfolio of 5 destination brands. Ranging from luxury boutique accommodation to stunning cocktails and outstanding views. If our well known name isn’t what you are looking for on your CV then maybe our commitment to nurturing our staff and them winning awards is of more interest to you. This is all possible because you have access to in-house training, industry level courses or funded university learning. Finally if that doesn’t convince you to work for us then may our innovative approach will. We use ground source and air source to create green heating and cooling all in the name of cutting our carbon footprint and making more sustainable choices. Our work goes further than this though as we work with key suppliers to create more sustainable drinks.
Salary: £11 per hour (18+)
About the Bartender role:
At the BAHA you’ll be responsible for creating beverage of the highest quality, taking orders through the till system and you will also need to be flexible and prepared to work in other roles such as on the floor & hosting if required. Specifically, you will be responsible for performing the following tasks:
Understand the venues Standard Operating Procedures (SOPs)
Creating the drinks orders you
Understand and interact with our reservation system
Understand and interact with our till system
Understand the food and drink menu content, any menu changes made, and be aware of any promotional activities running.
Keep your bar area clean, tidy, and well-prepared and follow our operational opening and closing checklists
Efficiently manage the proper settlement of all customer accounts
Answer guest queries in a polite and helpful manner
Taking cash or card/phone payments from customers
Communicate with the kitchen and the guests to ensure a smooth experience
Answers questions about bookings, other brands, menu items ingredients, allergens and pricing.
For this role we are looking for people who have:
Previous experience within hospitality (preferred but not essential)
Experience working behind a bar, using till systems and making cocktails. (preferred but not essential)
Exceptional personal presentation and communication skills
Passion for delivering exceptional levels of guest service
Comfortable talking with customers, recommend upsells and working in a busy environment.
Ideally you will have:
A passionate interest in the food and beverage world, keeping up to date with industry trends
A drive to upsell.
An ability to work for long hours standing.
The availability to work weekends & nights
Competent level of English spoken and written
Your employee package is as follows:
(the adventure starts here)
Access to apply for staff accommodation.
Monthly staff tips.**
Staff meals for £3.00
Discounts within our venues.
Carbon zero aspiring employer.
Burnt Chef Supporters.
End of year staff blow-out party.
Pay starts from between £9-11 per hour depending on your age and can go up to £12 with the ability to reach £12.50 if you are selected for a supervisory role.
Find out about the training available.
We offer a suite of in-house, accredited and on-going training for all staff.
Be part of our extraordinary academy training programs.
Get industry recognised with accredited level 2-5 programs available.
Be a part of a family where we encourage and foster ongoing personal development, sharing best practices, out the box thinking and a technology first approach.
Opportunity to earn whilst you learn with our UCAS Degree Apprenticeship.
To apply for this job email your details to firstname.lastname@example.org.